What Our Customers Say About Us

owayo response:

Hello, Thank you so much for the fantastic feedback! We’re thrilled to hear that you loved the quality, fast delivery, and our 3D design tool. We also appreciate your note about the fit around the chest area; we will share this with our production team to help us improve our sizing guides and cuts. We look forward to working with your team again on your next order! Kind regards, your owayo-team

owayo response:

Hello, working closely with customers through every step of the design process is something our team genuinely enjoys, and it's great to hear that comes through on your end too. The fact that you keep coming back says more than any review could, and we're really glad the results have been worth it every time. Looking forward to the next one! Best regards, the owayo team

owayo response:

Hello, thank you very much for your great feedback! We are thrilled that everything went so quickly, easily, and in top quality. Our service includes the guarantee that you can reorder all products in the exact same design even years later. We know how important this consistency is for clubs. Great to see that you trust this service! Best regards, the owayo team

owayo response:

Dear Edith, Thank you for your feedback. Customer satisfaction is always very important to us, both in terms of our products and our service. We assume that there has been a misunderstanding, which we are very sorry for. Your contact person will contact you regarding this matter. We hope that the jersey fits your son well and that he likes it. Sincerely, the owayo team

owayo response:

Dear Daniel, Thank you very much for your feedback. We are very sorry that the package was delivered so late, and we hope this did not cause any issues. We shipped the order on time, but unfortunately, the courier service experienced significant problems with the flood of packages before Christmas, which led to considerable delays. Unfortunately, once packages leave our premises, we have no control over the delivery process. The package has now been delivered, and we hope you are happy with the jersey. We apologize once again for the delayed delivery and the resulting inconvenience. Kind regards, Your owayo Team

owayo response:

Hi Alex, we are very happy that you are satisfied with our jerseys and our service! Please understand that we do not have prefabricated products in stock. All products, including repeat orders, are manufactured individually and from scratch for each customer once the order is received. This involves a great deal of effort, especially in the case of small quantities. Therefore, we cannot offer cheaper prices on repeat orders. Thank you very much for your understanding. Kind regards, your owayo team.

owayo response:

Dear Katie, thank you very much for your great feedback! We are very happy that you are satisfied with our service and quality. Regarding the logos: As a manufacturer, we naturally attach great importance to ensuring that our logo is clearly visible on the products. However, we also understand that the placement or color of the logo may not always perfectly match the design. In this case, please feel free to contact your owayo contact person - we are sure to find a solution that works for both sides. Many greetings, your owayo team

owayo response:

Dear Sabrina, thank you very much for your kind feedback - we are very happy that you are satisfied with our products! Regarding your comment on the 3D configurator: Thank you for that too. A 3D configurator is technically very complex, and the display may vary depending on the device or browser used. We will forward your feedback to our IT department. They will check your comments and make any possible optimizations. Many greetings your owayo team

owayo response:

Dear Thomas, thank you for your review. We are very happy that you like your owayo jerseys! We understand, of course, that the price of your order seemed high. In your specific case, however, there were additional costs because you needed the jerseys at very short notice. On the one hand, an express surcharge was due for the fast production, on the other hand, you opted for express shipping with guaranteed delivery the next day. This increased the total price accordingly. With an order with regular delivery time and standard shipping, the price would have been significantly cheaper. We hope you enjoy the jerseys and that owayo will remain in your good memory! Best regards your owayo team